DANIELLE PILLET-SHORE earned her Ph.D. in Sociology from the University of California at Los Angeles (UCLA) in 2008, an M.A. in Sociology from UCLA in 2001, and a B.A. in Communication Studies from UCLA in 1998.
Danielle Pillet-Shore’s research aims to discover how human social conduct is organized, coherent and meaningful. She uses the methods of conversation analysis to examine video recorded naturally occurring interactions between people coming together to socialize and/or do work, focusing on how people create and maintain their social and professional relationships, and minimize conflict and maximize social harmony, in everyday life. She is currently investigating how both previously acquainted and unacquainted parties open their face-to-face interactions across a wide variety of settings, as well as how primary school teachers and their students’ parents interact during parent-teacher conferences, the latter of which was awarded a National Academy of Education/Spencer Postdoctoral Fellowship. Dr. Pillet-Shore’s findings have been published in the Communication discipline’s flagship Journal of Communication and Communication Monographs, as well as in Research on Language and Social Interaction, Social Psychology Quarterly, Social Science and Medicine, Language in Society, and Discourse Studies. Professor Pillet-Shore teaches courses on language and social interaction, conversation analysis, and institutional interaction (including in emergency service, legal, medical, family-school, and political contexts). She is the recipient of several top paper awards from the National Communication Association’s Language and Social Interaction Division, and her dissertation was recognized with the Outstanding Dissertation of the Year Award. Dr. Pillet-Shore served as elected Chair of the Language and Social Interaction Division of the National Communication Association, and was commissioned as guest editor for the journal Research on Language and Social Interaction.
