Accessibility and availability: A cross-cultural study of shopper responses to online retail stock-outs

Academic Article

Authors

  • Gruen, Thomas
  • Corsten, Daniel
  • Status

    Publication Date

  • July 3, 2021
  • Keywords

  • availability
  • online retail
  • out-of-stock
  • shopper behavior
  • stock-out
  • Digital Object Identifier (doi)

    Start Page

  • 415
  • End Page

  • 432
  • Volume

  • 31
  • Issue

  • 3