The impact of disability on the guest perceptions of quality servie in the hospitality industry

Grant

Overview
Publications

Date/time Interval

June 1, 2014 - August 1, 2014

Awarded By

Paul College

Total Award Amount

USD 3030

Supported Publications Or Other Works

Antecedents and consequences of Franchisee satisfaction in the U.S. restaurant industry Academic Article

Guests' stereotyping and quality evaluations of service delivered by employees with disabilities: does service failure matter? Academic Article