Vanessa is an Associate Professor of Organizational Behavior. She is an internationally recognized leadership and team performance expert who advises leaders and teams in some of the world's most respected Fortune 500 and Fortune Global 500 organizations. Vanessa’s thirty-year research career examining differences between team cultures (i.e., social norms and routines) in high-performing and average-performing work teams led her to pioneer the concept of team emotional intelligence. She has published award-winning research articles in her field's top academic and practitioner journals and serves on the executive board of the Consortium for Research on Emotional Intelligence in Organizations. Her popular Harvard Business Review article (with S. Wolff) on emotionally intelligent teams has been reprinted four times in collections of HBR’s most valued articles. A multi-award-winning teacher, she spent eight years on the faculty of the Department of Organizational Behavior at Case Western Reserve University before moving to the University of New Hampshire in 2003.
