Online Feedback and Attraction Management: An Exploration of the Critical Factors in Effective Operations

Academic Article

Authors

  • Guo, Yuanyuan
  • Sun, Sunny
  • Schuckert, Markus
  • Law, Rob

    • Status

    Publication Date

  • August 2016

    • Has Subject Area

    Published In

    Keywords

  • attraction management
  • online reviews
  • reputation
  • social media

    • Digital Object Identifier (doi)

    Start Page

  • 883

    • End Page

  • 904

    • Volume

  • 21

    • Issue

  • 8