Insights into Suspicious Online Ratings: Direct Evidence from TripAdvisor

Academic Article

Authors

  • Schuckert, Markus
  • Liu, Xianwei
  • Law, Rob

    • Status

    Publication Date

  • March 3, 2016

    • Has Subject Area

    Published In

    Keywords

  • TripAdvisor
  • reputation management
  • social media
  • suspicious ratings

    • Digital Object Identifier (doi)

    Start Page

  • 259

    • End Page

  • 272

    • Volume

  • 21

    • Issue

  • 3