It's Raining Complaints! How Weather Factors Drive Consumer Comments and Word-of-Mouth

Academic Article

Authors

  • Bujisic, Milos
  • Bogicevic, Vanja
  • Parsa, HG
  • Jovanovic, Verka
  • Sukhu, Anupama
  • Status

    Publication Date

  • June 2019
  • Keywords

  • climatic factors
  • consumer comments
  • restaurant
  • service quality
  • weather
  • Digital Object Identifier (doi)

    Start Page

  • 656
  • End Page

  • 681
  • Volume

  • 43
  • Issue

  • 5