Staff teamwork in long-term care facilities: the influence of management style, training, and feedback.

Academic Article


  • The purpose of this study was to describe the organizational factors associated with high and low amounts of teamwork among direct-care workers in long-term care (LTC) facilities. A systematic analysis of observation data collected at 20 LTC facilities was first used to categorize facilities as high-, moderate-, or low-teamwork facilities. Next, qualitative analysis of 59 interviews collected in 4 high-teamwork and 5 low-teamwork facilities was used to identify the organizational factors associated with high and low teamwork. Findings showed that high- and low-teamwork LTC facilities in this study differed in three organizational areas: management style, training, and feedback and recognition. As such, improved teamwork in LTC facilities may result from changes to basic management practices, such as training and employee feedback.
  • Authors

  • Tyler, Denise A
  • Parker, Victoria
  • Status

    Publication Date

  • April 2011
  • Published In


  • Health Personnel
  • Humans
  • Inpatients
  • Long-Term Care
  • Nursing Homes
  • Patient Care Team
  • Workforce
  • Digital Object Identifier (doi)

    Pubmed Id

  • 20669862
  • Start Page

  • 135
  • End Page

  • 146
  • Volume

  • 4
  • Issue

  • 2