Sequence-Oriented Problem Identification Within Service Encounters

Academic Article

Authors

  • Botschen, Günther
  • Bstieler, Ludwig

    • Status

    Publication Date

  • June 26, 1996

    • Has Subject Area

    Published In

    Digital Object Identifier (doi)

    Start Page

  • 19

    • End Page

  • 52

    • Volume

  • 5

    • Issue

  • 2