Willingness to pay in negative restaurant service encounters

Academic Article

Authors

  • Sukhu, Anupama
  • Bilgihan, Anil
  • Seo, Soobin

    • Status

    Publication Date

  • August 2017

    • Has Subject Area

    Published In

    Keywords

  • Ambiance
  • Food quality
  • Service encounter
  • Service quality
  • Value
  • Willingness to pay

    • Digital Object Identifier (doi)

    Start Page

  • 11

    • End Page

  • 19

    • Volume

  • 65