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Social media and customer behavior analytics for personalized customer engagements
Academic Article
Publisher's Version
Overview
Identity
Additional Document Info
Overview
Authors
Buckley, S
Ettl, M
Jain, P
Luss, R
Petrik, Marek
Ravi, RK
Venkatramani, C
Status
published
Publication Date
September 2014
Has Subject Area
Applied Physics
Published In
IBM Journal of Research and Development
Journal
Identity
Digital Object Identifier (doi)
https://doi.org/10.1147/jrd.2014.2344515
Additional Document Info
Start Page
7:1
End Page
7:12
Volume
58
Issue
5/6